FAQs
How often should I have my roof inspected?
Homeowners should schedule a professional roof inspection at least once a year, and after any major storm, hail, or wind event to spot hidden damage early.
What is included in a free inspection by One Call 24/7?
Your inspection covers shingles, flashing, gutters, siding, skylights, attic fans, and chimneys, plus photos and a detailed written report with recommendations—at zero cost.
Can I inspect my roof myself?
Small issues can sometimes be spotted from the ground, but only a trained professional will safely inspect the entire roofing system, spot subtle problems, and ensure nothing is overlooked.
How long does a typical inspection take?
Most free residential inspections are completed in 30–60 minutes, depending on the size and complexity of your roof.
When should I call for an emergency repair?
If you experience active leaks, missing shingles after a storm, visible damage, or water stains in your attic or ceiling, call for 24/7 emergency service right away.
Will my insurance cover roof repairs or replacement?
Insurance generally covers damage from storms, hail, fire, falling trees, or vandalism—not normal age or maintenance issues. One Call 24/7 will help document, file, and advocate for your claim.
How does the insurance claim process work?
We start with a free inspection and documentation, help you file a claim, meet with your adjuster, and handle repairs per your coverage, maximizing your claim and minimizing stress
Do you handle all permits and code upgrades?
Yes. All work is performed to New Jersey building codes and we handle necessary permits, code upgrades, and final inspections for full compliance.
How quickly can repairs begin after my claim is approved?
Repairs often begin within days, and emergency tarping or mitigation can be done right away to prevent further damage. Exact timelines depend on material availability and weather.
What warranties do you provide?
We offer both manufacturer and workmanship warranties—protecting your installation, materials, and peace of mind for years to come.
Do you offer financing or payment plans?
Yes! We provide affordable financing options and custom payment plans to help manage the cost of your roofing or restoration project.